✅ Returns
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Eligibility Window: You can request a return within 7 days of receiving your order.
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Condition: The item must be unused, in its original packaging, and in the same condition as you received it.
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Non-Returnable Items: Personalized, custom-made, or on-sale items are not eligible for return.
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Return Shipping: Return shipping costs will be borne by the customer unless the item is damaged or incorrect.
📩 To initiate a return, please email us at [your email address] with your order number and reason for return.
💸 Refunds
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Inspection: Once we receive the returned item, we will inspect it and notify you of the status of your refund.
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Approval: If approved, your refund will be processed within 5–7 business days to your original payment method.
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Shipping Charges: Shipping charges (if any) are non-refundable unless the return is due to our error.
⚠️ Damaged or Wrong Product?
If your product is damaged or you received the wrong item, please contact us within 48 hours of delivery. Send us clear photos of the product at [your email address], and we will resolve the issue promptly.
🔄 Exchange
We currently do not offer direct exchanges. You may return the item and place a new order for the item you wish to purchase.
📞 Need Help?
We’re always here to help!
Reach out to us at:
📧 [mangeram9548@gmail.com]
📱 [8755180047]
Instagram DM: @craftmindz